Polityka prywatności

Privacy & Personal Data Protection Policy
Last Updated: September 28, 2026

Welcome to shbue.shop ("we," "our," or "us"). We value your privacy and are dedicated to protecting your personal information in full alignment with applicable data protection requirements. This policy outlines how we gather, process, and protect your data when you visit our store or place an order.

  1. Your Statutory Privacy Rights
    Under applicable European data protection regulations, you retain specific rights regarding your personal records:

  • You may request access to the personal data we hold about you.

  • You can request corrections to inaccurate or incomplete information.

  • You may request the deletion of your personal records when they are no longer necessary.

  • You can object to data processing or withdraw any previously granted consent.

To exercise any of these protections, please contact our team directly at mohammed770664441@gmail.com.

  1. Information We Collect
    We collect information through the details you submit during checkout and correspondence, as well as standard technical data gathered when browsing our platform:

  • Identification & Contact Data: Your full legal name, email address (mohammed770664441@gmail.com), and an operational telephone number strictly required for delivery coordination.

  • Delivery Details: Shipping destinations across Poland and other supported countries.

  • Payment Framework: We operate strictly and exclusively on a Cash on Delivery (COD) basis, and no other payment options are supported at checkout. For Cash on Delivery orders, no online payment is required prior to delivery; upon physical inspection of the parcel, payment is made directly in cash to the courier, and package rejections or returns produce no additional hidden fees or transaction surcharges. For approved returns within our 14-day post-delivery window, we collect your bank details solely to process your refund via wire transfer.

  • Technical Browsing Data: IP addresses, browser types, device categories, and session diagnostics collected automatically to maintain website security and performance.

  1. Legal Grounds & Purposes of Data Processing
    We process your personal information for specific operational necessities:

  • Order Processing & Fulfillment: Managing your orders during our 1 to 3 business day processing window.

  • Logistics & Delivery Execution: Coordinating cross-border transport across Poland and other supported countries within the 7 to 15 business day transit window.

  • Payment Collection: Facilitating the physical collection of Cash on Delivery payments upon courier handover.

  • After-Sales & Returns Administration: Administering return requests and processing refunds for up to 14 days following order delivery.

  • Customer Support: Responding to inquiries and resolving consumer questions.

  1. Disclosure of Personal Data to Third Parties
    We do not sell or trade your personal information. Disclosures are strictly limited to essential service providers:

  • Logistics & Postal Couriers: Regional shipping partners operating within our delivery scope to transport packages and collect Cash on Delivery payments.

  • Banking Institutions: Authorized financial partners utilized strictly to disburse customer reimbursements via wire transfer for approved returns.

  • Cloud & IT Infrastructure: Secure hosting providers and technical service partners that maintain our platform's stability.

  1. Technical Data Security Controls
    We deploy robust technical and administrative safeguards to protect your personal information against unauthorized access, alteration, or loss:

  • End-to-end cryptographic encryption across all website pages and forms.

  • Restricted administrative access controls and enterprise firewalls.

  • Continuous system monitoring and threat detection.

  1. Data Storage & Retention Criteria
    We retain your personal records only for as long as necessary:

  • Transaction, delivery, and customer identity records are kept throughout the fulfillment period and the 14-day post-delivery return window.

  • Accounting and tax-related documents are archived in accordance with statutory commercial retention periods.

  • Customer support correspondence is retained until inquiries are fully resolved.

  1. Protection of Minors
    The services offered on shbue.shop are designed exclusively for individuals aged 18 and older. We do not knowingly collect personal records from children.

  2. Support Desk & Data Inquiries
    If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact our support team:

  • Store Identifier: shbue.shop

  • Customer Support Email: mohammed770664441@gmail.com

  • Supported Delivery Scope: Poland and other supported countries

  • Accepted Payment: Cash on Delivery (COD) Only (no online payment required, hand cash to courier after inspection, zero hidden fees for rejections or returns)

  • Return Window: 14 calendar days from delivery